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Delivery might be delayed due to many orders. Thank you for your patience.

SHIPPING AND PAYMENT

Do you want to add an extra item to your order or change to a different size/color? This is possible if your order has not been shipped yet. To do this, please contact us by phone at +31 630601072 or via WhatsApp.

It is not possible to cancel your order, as we begin processing your purchase as soon as you confirm the order on the website. If you change your mind, you can return the items once you have received the order.

We accept the following payment options:

  • iDeal
  • Paypal
  • Bancontact/Mistercash
  • Sofort
  • Sepa (manual transfer)
  • Giropay

Once your order is processed by PostNL, you will be notified by email and provided with a tracking code. This allows you to follow your order and determine when to expect the package.

RETURNS AND REFUND

If you don’t have the original packaging, you can use a package of your own choice. Make sure the package is well-sealed to avoid losing items.

For your return, you must have a filled-in return form. If you did not receive one in the package, you download it here: Return form Chador. Print the form and use the label for your package. Be sure to fill in the form and include it in the package. 

Please note that you have the option to return items from different orders in a single package. Just describe the items you wish to return in the return form, regardless of their original order, and proceed with the standard return process.

After receiving your return, we initiate the refund using the original payment method. Expect a confirmation email, and you can expect your refund within 14 days. If any issues arise or the refund takes longer, please contact our customer support info@chador.nl.

SHOPPING EXPERIENCE

Yes, we are ready to provide you with the right size advice. Contact us via WhatsApp at (+31630601072), our team will assist you with accurate advice based on garment measurements.

You can apply a voucher both when viewing your shopping cart and during the checkout process. Enter your promo code, click on the ‘apply voucher’ button, and enjoy the discount.

SHIPPING WORLDWIDE
SHIPPING WORLDWIDE

our products delivered

TEMPORARY DELIVERY TIME
TEMPORARY DELIVERY TIME

1 TO 3 BUSINESS DAYS

GUARANTEED
GUARANTEED

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    If you are a new customer, the discount codes will be emailed to you. Discount codes are valid only on full price items and do not combine with other discount codes. The discount will be applied to your first order when spending from €150. By signing up you agree to our Terms and Conditions. You can unsubscribe at any time