Geen producten in de winkelwagen.
Geen producten in de winkelwagen.
Do you want to add an extra item to your order or change to a different size/color? This is possible if your order has not been shipped yet. To do this, please contact us by phone at +31 630601072 or via WhatsApp.
It is not possible to cancel your order, as we begin processing your purchase as soon as you confirm the order on the website. If you change your mind, you can return the items once you have received the order.
We accept the following payment options:
Once your order is processed by PostNL, you will be notified by email and provided with a tracking code. This allows you to follow your order and determine when to expect the package.
If you don’t have the original packaging, you can use a package of your own choice. Make sure the package is well-sealed to avoid losing items.
• Create your return on this page: fill in your order number and email address. After this you can buy here a label to send your package back.
• Pack the items securely in the original packaging or a similarly solid packaging.
• Stick your return label on the package and offer it to a parcel point.
(Note: It is important that your proof of shipment includes the Track & Trace)
Chador
Please note that you have the option to return items from different orders in a single package. Just describe the items you wish to return in the return form, regardless of their original order, and proceed with the standard return process.
After receiving your return, we initiate the refund using the original payment method. Expect a confirmation email, and you can expect your refund within 14 days. If any issues arise or the refund takes longer, please contact our customer support info@chador.nl.
Yes, we are ready to provide you with the right size advice. Contact us via WhatsApp at (+31630601072), our team will assist you with accurate advice based on garment measurements.
You can apply a voucher both when viewing your shopping cart and during the checkout process. Enter your promo code, click on the ‘apply voucher’ button, and enjoy the discount.
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